+41 91 922 70 91
Last updated February 2020
This section summarizes how we use, obtain, store and use information about you. It is intended to be a general overview and not specific to anyone.
SFH Suisse Finance Holding SA (SFH) takes your privacy very seriously. Our secured socket layer (SSL) uses the latest, industry-standard 256-bit encryption technology to keep your personal information (especially your name, address and payment card information) out of the wrong hands. Look for the “https” in the address bar of your browser when you checkout – the ‘s’ stands for ‘secure’. Our security certificate can be viewed by double-clicking the little padlock icon in the frame of your browser window.
When you make a purchase at SFHpayments.ch, you will be asked to provide some personal information, such as first & last name, billing address, shipping address, a contact email address and telephone number. All the information we collect is primarily in the interest of accurate order processing although, if you elect to join our mailing list, we may from time to time, contact you with items of interest, or specials offers available only to our mailing list.
SFHpayments.ch automatically receives and records information on our server logs from your browser, including your IP address, internet cookie information, and the page you request. Our policy does not apply when you follow links from our website to third party websites, to the practices of companies that we do not own or control, or to people that SFH does not employ or manage.
SFHpayments.ch does not rent, sell, or share personal information about you with other people or non-affiliated companies except (i) to provide products or services you’ve requested, (ii) when we have your permission, (iii) when we respond to subpoenas, court orders, or legal process, or in connection with our establishment or exercise of our legal rights or to defend against legal claims, (iv) when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
How we collect or obtain information about you:
When you provide it to us (e.g. by contacting us, placing an order on our website, sign up for our email newsletter, take a quiz, or create an account), and from your use of our website, using cookies and similar technologies, and occasionally, from third parties.
Information we collect:
Name, contact details, payment information e.g. your credit or debit card details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), your answers to quizzes or surveys, and information about your internet connection.
How we use your information:
For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
Disclosure of your information to third parties:
Only to the extent necessary to run our business, to our service providers, and to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.
Do we sell your information to third parties (other than in the course of a business sale or purchase or similar event):
No.
How long we retain your information:
For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), for any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).
How we secure your information:
Using appropriate technical and organizational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary and by only trusted individuals that have been trained and briefed on appropriate handling of personal information.
Sensitive personal information:
We do not collect sensitive personal information on you.
Your rights in relation to your information:
You have the right,
If you have any questions about this Privacy Policy, please contact us:
SFH Suisse Finance Holding SA
Via Canova 9
6900 Lugano, Suisse
support@sfhpayments.ch
+41 91 922 70 91